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Services Overview

If your listing isn’t converting, confusing guests, or taking too much time to manage - this is where I help.

 

Designed to improve listing clarity, guest communication, and host efficiency.

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Ready to improve your listing?
Request a review or get help setting up your listing.

Request a Listing Review
Start my Setup

Quick Links

1. Listing Setup
2. Review & Optimisation
3. Guest Message Template
4. Complete Listing Launch Pack
5. Monthly Guest Communication Support
6. Turnaround Times
7. Information Required from Clients
8. Services not Included

1. Listing Setup

A complete, structured listing designed to attract bookings and reduce guest confusion from day one.


Includes:
 

  • Listing title creation or improvement

  • Structured property description

  • Photo order recommendations

  • Amenities review and completion

  • House rules guidance

  • Check-in instructions formatting


Price Range:

R1,200 – R2,500 per listing
 

Final pricing is confirmed after reviewing your listing or requirements:

  • size of the property

  • number of photos

  • complexity of amenities

  • amount of information provided

2. Listing Review & Optimisation

Clear, practical improvements to help your listing convert better and reduce repetitive guest questions.

Includes:
 

  • Full listing review

  • Title improvement suggestions

  • Description clarity improvements

  • Photo order recommendations

  • Amenities accuracy check

  • Guest clarity improvements

 

Price Range:

R600 – R1,200

 

Final pricing is confirmed after reviewing your listing or requirements.

Quick Links

1. Listing Setup
2. Review & Optimisation
3. Guest Message Template
4. Complete Listing Launch Pack
5. Monthly Guest Communication Support
6. Turnaround Times
7. Information Required from Clients
8. Services not Included

3. Guest Message Template

Best for: Hosts who want consistent communication with guests.

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Includes reusable templates for:

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  • Booking confirmation

  • Pre-arrival message

  • Check-in instructions

  • Checkout reminder

  • Review request

  • Common guest questions

 

Price Range:

R900 – R1,200

 

Final pricing depends on the number of templates required and

level of customisation.

4. Complete Listing Launch Pack

Best for: New hosts launching a property.

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Includes:

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  • Full listing setup

  • Title and description creation

  • Photo order recommendations

  • Amenities setup

  • House rules creation

  • Guest message template pack

 

Price Range:

R1,500 – R3,500 per property

 

Final pricing is confirmed after reviewing your listing or requirements:

​

  • property size

  • listing complexity

  • number of amenities

  • amount of content required

Quick Links

1. Listing Setup
2. Review & Optimisation
3. Guest Message Template
4. Complete Listing Launch Pack
5. Monthly Guest Communication Support
6. Turnaround Times
7. Information Required from Clients
8. Services not Included

5. Monthly Guest Communication Support

Best for: Hosts who want help managing guest messages.

 

Includes:

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  • Responding to guest inquiries

  • Sending check-in instructions

  • Answering common guest questions

 

Working Hours

 

Guest communication is monitored between the hours of 08:00 – 20:00

Messages received outside this time are responded to the following morning.

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Price Range:

R800 – R2,000 per property / month

 

Final pricing depends on:

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  • property size

  • guest message volume

  • level of support required

6. Turnaround Times

Turnaround Times

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Typical completion times:

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  • Listing setup: 2–4 working days

  • Listing review: 1–2 working days

  • Guest template pack: 1 working day

 

Turnaround begins once:

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  • the property questionnaire is completed

  • the deposit payment has been received

7. Information Required from Clients

To complete the work efficiently, the following information may be required:
 

  • Property location and description

  • Guest capacity and bed configuration

  • Amenities list

  • House rules

  • Check-in instructions

  • Photo folder or property images

  • Existing listing link (if applicable)

Quick Links

1. Listing Setup
2. Review & Optimisation
3. Guest Message Template
4. Complete Listing Launch Pack
5. Monthly Guest Communication Support
6. Turnaround Times
7. Information Required from Clients
8. Services not Included

8. Services not Included

ClearListing Co. provides listing optimisation and communication support only.

 

Services do not include:

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  • Property management

  • Cleaning coordination

  • Maintenance arrangements

  • Guest dispute handling

  • Platform pricing management

 

Hosts remain responsible for their property listings and accounts on booking platforms such as Airbnb and Booking.com.

Next Step:

Hosts can request a listing review or service by submitting a request through the Contact / Request Review page.

Request a Listing Review

Example: How a Listing is Improved

Before

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Title:

“Beautiful Apartment in Great Location”

 

Description:
“Lovely apartment close to shops and restaurants. Fully equipped kitchen and comfortable stay. Perfect for business or leisure.”

 

Issues:

  • Generic (could be anywhere)

  • No clear guest benefit

  • Doesn’t answer key questions

  • Low urgency / no differentiation

After

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Title:
“Modern 2-Bed Apartment Near Sandton | Fast Wi-Fi + Secure Parking”

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Description:
“Stay in a modern, fully equipped 2-bedroom apartment just minutes from Sandton CBD. Ideal for business travellers or small families, with fast Wi-Fi, secure parking, and a comfortable, quiet space to unwind after a busy day.

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✔ 2 bedrooms (sleeps 4)
✔ Reliable Wi-Fi for work
✔ Secure parking included
✔ Close to shops, restaurants & Gautrain”

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What’s improved:

  • Clear location + target guest

  • Key amenities highlighted upfront

  • Easy to scan

  • Answers common guest questions

  • Stronger booking appeal

Small changes in clarity and structure can significantly improve how guests understand - and choose - your listing.

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